About Us

Second Sole Mentor specializes in providing one-on-one service to customers pursuing all types of fitness goals. Our staff matches the bio-mechanical needs of our customers with footwear and other products to maximize comfort and performance. We welcome runners, walkers, advice-seekers, and anyone searching for a better fit from shoes. Our staff is comprised of caring athletes who have endured injuries firsthand and who aspire to improve your day-to-day health. For shoes, apparel, and advice, stop by Second Sole Mentor!

Meet the Team

  • Doug

    Floor Manager

    Doug@secondsolementor.com

    Doug has been here since we opened in 2012. He has been managing the floor since he started. He is one of our best fit specialists and always takes time with customers to find the right options.

  • Carolyn

    General & Marketing Manager

    carolyn@secondsolementor.com

    Carolyn joined us in 2015 and has had various roles. She loves to run, coach, and keep up with the latest trends in the running world. Contact Carolyn for community events & inquiries & the run club

  • Evan

    Website & Ordering Manager

    Evan@secondsolementor.com

    Evan joined our team in 2024. He is a new runner and loves to hit the trails. He is an expert in our trail shoe department. Contact Evan for order and website questions

  • Kylie

    Assistant Manager

    Kylie has been with us since 2023. She is an exceptional shoe fit specialist and speedy runner also! She loves working with customers, especially new runners.

  • Dylan

    Senior Shoe Specialist

    Dylan started working in 2021. He keeps up to date with new shoe options that are on the market. Dylan is in his senior season of cross-country and track at Mentor.

  • Billy

    Shoe Specialist

    Billy joined out team in 2023. He is also in his senior season for cross country and track at Mentor.

  • Savannah

    Senior Shoe Specialist

    Savannah joined our team 2022. She currently runs for University of Cincinnati and is part of our summer staff.

  • Michael

    Senior Shoe Specialist

    Michael joined our team in 2021. He currently runs for Stetson University and is part of our summer staff.

  • Terese Dennison

    Co-owner

    Terese opened Second Sole with Bill in 2012. She has helped manage the store while also teaching.

  • Bill Dennison

    Owner

    Bill opened Second Sole Mentor in 2012. Running has been a passion throughout his life. He also coaches the Mentor High school XC and Track teams. His goal is to provide the community with the best service in the walking and running shoe industry.

Frequently Asked Questions

What is your best shoe?

While all our staff has his/her favorite shoes, we pride ourselves in letting your body determine what is the best shoe for you.

Do you sell walking shoes?

Nearly all our shoes can accommodate your walking needs. The Second Sole Mentor staff will work to first identify how your body moves and then match that with our footwear selection. Then, you will get the opportunity to try on as many shoes as you'd like. We usually start with four different options. Finally, you will find a shoe that matches how you move, will adapt to your body over time, and will stay in good condition for its whole lifetime.

What separates your shoes from other shoes?

Second Sole Mentor offers premium shoes from all major athletic brands. The models we carry are designed to match a specific type of bio-mechanical movement while featuring the brands' best technologies. Some of our models are only available in specialty running stores like Second Sole Mentor. Finally, with all our shoes come the knowledge of our staff who is eager to answer all your questions.

Do you repair shoes?

We are not able to repair shoes. However, we send anyone who asks for this service to Gomez Shoe Repair located at 7541 Mentor Avenue, building #4 in Mentor, Ohio 44060. You can reach Gomez Shoe Repair at 440-942-7960.

What is your fitting process?

We provide a gait analysis during which we watch you walk without shoes. This is in an effort to determine what type of shoe matches how you move. Additionally, we'll measure your feet, checking both length and width before providing you with several footwear options.

How long should my shoes last?

Our brands tell us your shoes should last about 400 miles or six months of continous use. Some people experience longer or shorter lifetimes.

What is Second Sole Mentor's Return Policy?

After purchase, you have 14 days to return an item for a full refund in the form you initially paid. From day 15 days to 31 days after purchase, you can receive store credit or an exchange. To earn any refund, you'll need an original receipt and packaging.