Shipping policy
Processing Time:
Orders are typically processed after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods:
We offer the following shipping options:
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- Standard Shipping: 5-7 business days
Shipping Rates:
Shipping costs are calculated at checkout based on your location and selected shipping method. Enjoy free shipping on orders over $250.
Order Tracking:
After your order ships, you will receive an email with a tracking number so you can monitor its status.
International Shipping:
International shipping rates and delivery times may vary based on destination.
Delivery Issues:
If your order has not arrived within the estimated delivery time, please contact our customer service at evan@secondsolementor.com for assistance.
Address Accuracy:
Please ensure your shipping address is correct. We are not responsible for lost or misdelivered packages due to incorrect addresses.
Returns:
For information on our return policy, please refer to our Returns and Refunds Policy